Emergency intake
My pet is dying right now.
Call first. Then send the five details below so the team can start coordination toward Rafz, Switzerland.
Do this now
Call before completing the form.
Advanced Preservation in the EU requires arrival at Rafz within 10 hours at 4°C. If that window may apply, minutes matter.
1
Call the emergency line
+49 30 6293 8537
The call decides the first handling instructions.
2
Submit the essentials
Name, phone, species, city, time
Keep the form short so the operational team has the minimum required context.